Post-pandemic Home Office: the new challenge for companies

The pandemic forced the labor market to adopt new models for companies to continue operating. One of these models is the home office. It is not exactly new, as this movement already existed and was already applied by several organizations, however, it is still a great challenge for many organizations that decided to apply it for the first time.

According to the Center for the Study of Telecommuting and Flexible Work Alternatives – CETEL, in 2018 there were about 10 million Brazilians working via home office, a number that is underestimated, as several companies do not formalize this work model. For the post-pandemic period, André Miceli, Coordinator of the Digital marketing MBA at the Getúlio Vargas Foundation (FGV), André Miceli, estimates that this modality may grow by around 30%, as many companies that have adopted it have perceived benefits such as increased productivity and savings with transportation, in addition to the employees themselves having also seen the positive side of teleworking, such as coexistence with family, organization and flexible working hours and comfort.

In a study carried out with 705 professionals from Fundação Dom Cabral in partnership with Grant Thornton, 54% of respondents are negotiating with the possibility of continuing in the home office. The numbers achieved show that there is an agreement between employees and companies on the results that this model can bring. However, research also raises the challenges of applying telework without prior planning. Infrastructure and technology problems, which do not belong to company employees, such as a leadership not yet prepared to deal with these changes, which represent about 2/3 of the respondents’ responses. In addition, we have the information security, which concerns about 54% of employees who research.

It is very clear that applying a new work model can have a series of positive results, as well as challenges. In the post-pandemic moment, it is up to the Company Managers to analyze all the results achieved with the home office and assess whether it makes sense to maintain it, and how to do it in an organized manner. As Tawan Pimentel, manager of Home Office Management, says, “It is not a binary thing. You are either at the company, or at home. Most of the customers we serve implement once or twice a week ”. Therefore, it is important to understand employees and take small steps so that the results of this process are beneficial in the long term, aiming at quality of life and productivity, for all fronts involved.